1. General Information
ALMAX is an e-commerce operated by Almax sagl, with its registered office at Centro la Monda 3, 6528 Camorino - (Switzerland)
VAT number CHE-108-742.494 registered in the Business Register of the canton of Ticino.
For any communication, you can contact our Customer Service via email at info@almax.ch.
2. Scope of Application
The present general conditions of sale apply to all sales of products made through the ALMAX website. By placing an order, the customer declares that they have read, understood, and accepted without reservation the Terms and Conditions set out below..
3. Recipients
Our products are intended exclusively for professionals in the aesthetic sector, podiatry, clinics, or other healthcare professionals.
We reserve the right to refuse orders from customers who do not demonstrate a professional use of the products.
4. Purchase Methods
The purchase of products takes place through the selection of items of interest, adding them to the basket, and confirming the order via a guided procedure.
By sending the order, the customer makes a binding purchase proposal. The acceptance of the order is confirmed by the sending of a confirmation email from ALMAX.
5. Prices and Payments
All prices indicated on the site are expressed in the current currency of the reference market (CHF) and are exclusive of VAT where applicable.
The payment can be made by:
- Postinance
- Twint
- Bank transfer
- Other methods that may be available and specified at the time of purchase
The payment must be completed at the time of order confirmation. An option for invoicing within 30 days is available. In case of delay, a surcharge of CHF 10.- will be applied for the first reminder, and an additional CHF 20.- for a second reminder sent by registered letter..
6. Shipping and Delivery
The estimated delivery times and shipping costs are indicated in the dedicated section ("Shipping and Returns"). We are not responsible for any delays caused by couriers or due to force majeure.
7. Right of Withdrawal
The right of withdrawal is not provided for.
Any return requests will be assessed at our discretion, in accordance with our returns and refunds policy.
8. Product Warranty
We guarantee that our products comply with current regulations regarding safety and hygiene for professional use.
Any defects in conformity must be reported within 8 days of receiving the goods. In the case of a recognised defect, we will arrange for the replacement of the product or a refund..
9. Limitation of Liability
ALMAX will not be liable for damages resulting from improper use, negligence, or failure to comply with the instructions for use by the customer.
The liability of ALMAX in any case shall be limited to the value of the order relating to the disputed products.
10. Intellectual Property
All content on ALMAX (texts, images, logos, graphics) is the exclusive property of Almax sagl or their respective owners. Unauthorized use for commercial or advertising purposes is prohibited..
11. Privacy
The processing of personal data is carried out in compliance with the current privacy legislation, as detailed in our [Privacy Policy].
12. Applicable Law and Jurisdiction
The present conditions are governed by Swiss law.
For any dispute relating to the interpretation, execution, and resolution of the contract, the exclusive jurisdiction shall be that of the Court of Lugano.